Shipping Policy
At ZoomMart.co, we are committed to ensuring the safe and timely delivery of your order. Please carefully read our shipping policy below.
1. Order Processing Time
We strive to process and ship Print-on-Demand orders within 3-7 business days (Monday to Saturday) after receiving the order.
2. Delivery Time
We aim to deliver to most serviceable pin codes within 7-12 business days.
- Urban areas usually have a faster delivery time.
- Rural areas may experience slightly longer delivery times.
- Once your order is shipped, you will receive a unique tracking link on your WhatsApp and email.
3. Shipping Charges
Our shipping charges depend on the weight of your order and the delivery location.
- Free Shipping: You may be eligible for free shipping if your purchase exceeds the minimum order value.
- Standard Shipping: The applicable shipping rates will be displayed during checkout.
4. International Shipping
Currently, we only deliver within India. We plan to introduce international shipping in the future.
5. Issues with Delivery
We use third-party courier services to ship our orders. If you experience any issues with your order delivery, please report it within 2 days from the delivery date.
If a complaint is raised after 2 days, and the courier company refuses to investigate the issue, we will not be held responsible.
6. Incorrect or Incomplete Address
If the address provided by the customer is incorrect or incomplete, and delivery is not possible, the order will be returned. In such cases, the customer must pay the shipping charges again for re-delivery.
Contact Us: If you have any further questions regarding shipping, please email us at contact@zoommart.co.